Our plan

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Key emerging themes

We established 5 key themes / opportunity areas for RLB to leverage the use of AI.

Communication enhancements

Use cases that support how we engage and communicate with both internal and external stakeholders.

Improve data capture

Use cases that improve data quality and capture efficiency, through the use of different capture methods.

Trends and patterns

Use cases that provide statistical trends and insights.

Content creation

Use cases that enable the creation of new content (text, imagery or video).

Recommendations

Use cases that enable self-serve and guidance to use users.

AI solution types for RLB

We established four AI solution types to consider when exploring solutions for our use cases (see below). These solution types help to inform the potential value and implementation complexity of potential AI solutions

We recommend a combination of turn on AI and buy specialist AI solutions with lower risk, cost, and complexity, and with a lower level of implementation effort required.

Solution types:	Turn on AI: (Extending AI functionality to existing tooling) Risk/Cost/Complexity Level: 1	Buy specialist AI: (Integrated AI solutions to solve specific business problems) Risk/Cost/Complexity Level: 2
Tool examples:	Microsoft Teams CoPilot	Holistic AI Autogen AI Luminance Inspekt AI Contilio
	3rd party enhancement of tools RLB already use	Functional, specific 3rd party solutions built harnessing AI technology

Consume this technology now to stay ahead.

Solution types:	Buy standalone AI: Generalist AI tooling for innovation & exploration Risk/Cost/Complexity Level: 3	Build your own AI: Create your own algorithms or extend foundational models Risk/Cost/Complexity Level: 4
Tool examples:	Microsoft Teams CoPilot	Holistic AI Autogen AI Luminance Inspekt AI Contilio
	Generic 3rd party AI tools that can be tuned by RLB for RLB functions	In-house developed AI tools with Data Strategy dependency

Wait for this technology to mature before consuming.

Communication enhancements

CE1 Meeting Minutes capture

CE2 Survey dictation

CE3 Sharing Project Delivery best practice

CE4 Speech synthesis for impaired sight

CE5 Live transcription for impaired hearing

Data capture

DC1 Speed-up bid writing (compliance questions)

DC2 Improve data capture quality for compliance

DC3 Predictive data-entry (context aware)

DC4 Capture asset utilisation (IoT)

DC5 Automate PO creation, approval & payment

DC6 Fill in timesheets

DC7 Automate expense submission

Trends and patterns

TP1 Image recognition to identify & verify snags

TP2 Image recognition to verify fire safety inspection

TP3 Search previous projects & template designs

TP4 Image recognition to identify assets

TP5 Image redaction & masking

TP6 Identify off-track projects / cost deviation

TP7 Image recognition to classify items from surveys

TP8 Asses ROI for to qualify public sector bids

Content creation

CC1 Generate meeting summary

CC2 Generate draft document as starting point

CC3 Generate meeting actions

CC4 Generate conference marketing material

CC5 Improve content clarity & tone

CC6 Automate project reporting, highlighting risks

CC7 Create APC exam readiness questions

CC8 Create first pass inspection summary

CC9 Initial risk assessment of new project

CC10 Create case study for marketing purposes

CC11 Create Thought Leadership articles

CC12 Image creation for marketing

Recommendations

R1 Chatbot to automate FAQs

R2 Client & Industry business intelligence

R3 Candidate vetting

R4 Candidate right to work (in geography)

R5 Assess quality of quarterly assessments

R6 Pre-populate templates based on contract context

R7 Documentation audit to improve accuracy

R8 Analyse documentation to flag legal attention

R9 Governance workflow guidance

Recommendations summary

Focussing on immediate-to-short term value

Prioritising recommendations under the ‘turn on AI and ‘buy specialist AI’ solution types will enable RLB to realise high value whilst maximising ROI and minimising risk.

‘Turn on AI’ solution type solves 21 use cases and represents the greatest ROI
‘Buy specialist AI’ solution type solves 10 use cases, with a relatively low level of effort to implement
‘Build your own AI’ solution type solves 1 use case, and comes with a greater effort for implementat
‘Automation (non-AI)’ solution type solves 7 use cases with a low risk profile and low effort to implement

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